Delivery of goods using DS Stålprofil’s lorries is carried out by a lorry with an open trailer, approximately 4.5 metres high and 16.5 metres long. The combined weight of the lorry and trailer may be up to 48 tonnes. Unloading is generally carried out using a crane, with delivery to the kerbside, unless otherwise agreed in advance. DS Stålprofil does not use cranes to lift goods onto scaffolding, roofs, over hedges or similar obstacles. Any further handling from this point is the customer’s responsibility.
Access conditions and responsibility
When placing an order, it is important to inform DS Stålprofil of any special circumstances that may affect delivery and unloading, including:
- Narrow roads
- Roads with weight restrictions
- Road layout, bends, vegetation or other conditions that may restrict access or unloading
If a delivery cannot be completed due to circumstances that should have been disclosed in advance, additional costs will be incurred. Goods that cannot be delivered to the final address will be delivered to the agreed warehouse.
Delivery notification
Telephone notification prior to delivery can be arranged. This must be agreed when placing the order. Alternatively, SMS notifications are available via Track’n’Trace on our website.
Receipt of goods
When receiving goods, the applicable receipt instructions must be followed. These can be found on the DS Stålprofil website.